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122 Corstorphine Road, EH12 6UD

0131 316 2459

info [at] refinesurgeons.co.uk

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Privacy Policy

Last reviewed March 2019.

This privacy policy will explain how Refine Plastic Surgeons uses the personal data we collect from you when you use our website.

Refine Plastic Surgeons is committed to ensuring the best standards of practice in all its activities. Visitors to our website can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in strict compliance with the General Data Protection Regulation.

We may amend this policy from time to time.  Any changes to this policy in the future will be posted to our site.

Topics

  • What data do we collect? 
  • How do we collect your data? 
  • How will we use your data? 
  • Third party disclosure 
  • How do we store your data?
  • What are your data protection rights? 
  • What are cookies? 
  • How do we use cookies? 
  • How to manage your cookies 
  • Data Security
  • Changes to our privacy policy 
  • How to contact us 
  • How to contact the appropriate authorities

What data do we collect?

Refine Plastic Surgeons do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily given (i.e. basic contact details such as name, email address and phone number etc)

Refine Plastic Surgeons do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily given.

Visitors who are just browsing on this website are not required to disclose any personal information, such as name or contact details. Visitors interested in us can provide contact details via our fill-in, contact us form. Visitors cannot be contacted unless such information is given.

How do we collect your data?

You directly provide Refine Plastic Surgeons with the data we collect. We collect data and process data when you:

  • Complete a contact form
  • Use or view our website via your browser’s cookies

How will we use your data?

Refine Plastic Surgeons collects your data so that we can: 

  • Respond accurately to questions.
  • Book consultations 

How long will you use my personal data for?  

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available by contacting us at info [at] refinesurgeons.co.uk.

Third party disclosure

We will not pass on personal information obtained from you to other organisations. 

Please note that, in certain circumstances, we may need to disclose information about you if you breach the terms and conditions or if required to do so by law or any governmental body.

How do we store your data? 

Refine Plastic Surgeons securely stores the data you supply and will use your contact details to allow us to respond to your query or to arrange for a consultation.

The information collected and stored by us may also be used to contact you with further details of Refine Plastic Surgeons' services or to send you details of future initiatives or events. You can inform us at any time if you no longer wish to receive such information by sending an email to info [at] refinesurgeons.co.uk.

By continuing to visit our site, provide information, you consent to the collection, use and transfer of your information under the terms of this policy (as the same is updated from time to time) and our terms and conditions. We recommend that you read this policy regularly so that you understand our current approach to privacy.   

What are your data protection rights? 

Refine Plastic Surgeons would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

  • The right to access - You have the right to request Refine Plastic Surgeons for copies of your personal data. We may charge you a small fee for this service. 
  • The right to rectification - You have the right to request that Refine Plastic Surgeons correct any information you believe is inaccurate. You also have the right to request Refine Plastic Surgeons to complete information you believe is incomplete.
  • The right to erasure - You have the right to request that Refine Plastic Surgeons erase your personal data, under certain conditions. 
  • The right to restrict processing - You have the right to request that Refine Plastic Surgeons restrict the processing of your personal data, under certain conditions. 
  • The right to object to processing - You have the right to object to Refine Plastic Surgeon's processing of your personal data, under certain conditions. 
  • The right to data Portability - You have the right to request that Refine Plastic Surgeons transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info [at] refinesurgeons.co.uk

What are cookies? 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. 

For further information, visit allaboutcookies.org. 

How do we use cookies? 

Refine Plastic Surgeons uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

Cookies make it easier for you to log on to and use our site during future visits.  They also allow us to monitor website traffic, store information about your preferences and to personalise the content of our site for you, for example they help us recognise you as a unique visitor (just a number) when you return to our site and allow us to tailor content.

We generally only use this data in aggregate form as a statistical measure, and not in such a way that would identify you personally.

How to manage cookies

You can set your browser not to accept cookies, and the website at allaboutcookies.org tells you how to remove cookies from your browser.

Data security

Refine Plastic Surgeons takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. We have a strict internal security policy with which members of staff must comply as a condition of employment and no external access to the system is permitted. Refine Plastic Surgeons continually reviews and updates its security procedures as new technologies become available and new activities are introduced. Any third parties to whom information is transferred are made aware of these security practices and are also required to take reasonable precautions to protect the transferred information. However, no data transmission over the internet can be guaranteed to be totally secure and as a result, we cannot ensure or warrant the security of any information which you send to us whilst it is being sent and you send such information to us at your own risk.

Integrity of data

Refine Plastic Surgeons take all reasonable measures to ensure that the information it holds is accurate. In particular it uses reliable collection methods and destroys or converts to an anonymous form any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.

Enforcement

Any queries relating to this privacy policy or Refine Plastic Surgeons' collection, storage or use of personal information should be addressed to info [at] refinesurgeons.co.uk.

Changes to our privacy policy 

Refine Plastic Surgeons keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 March 2019. 

How to contact us 

If you have any questions about Refine Plastic Surgeons’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at info [at] refinesurgeons.co.uk

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Refine Plastic Surgeons has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office. 
 

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